Membership Review
Active membership has grown by 5% in the past year to 9654 members.
New membership is largely being driven by payroll deduction schemes and in the latter part of the year we have formed strong working relationships with Unison and Unite which is seeing our work with employers expand.
It is noteworthy that we process 18000 share deposits on average each month and around £1.1m of funds are deposited by our members each month into their accounts.
We are seeing a growth in use of the card facility that we have made available and on average we load over 2000 transactions per month onto the prepaid card facility and this is rising steadily.
Much of the work we now do day to day is automated, and we continue to tailor our systems to ensure we can cope with the expansion we now see is required.