Annual Report 2025 MAR 5 2026 FINAL | Page 14

Community-Based Outpatient Clinic builds a stronger, healthier future for Tampa Bay Veterans and their families

The Primary Care Annex at the Hidden River

Community-Based Outpatient Clinic builds a stronger, healthier future for Tampa Bay Veterans and their families

The Primary Care Annex at the Hidden River Community-Based Outpatient Clinic serves thousands of Veterans with comprehensive care, including primary care and women’ s health.
TAMPA, Fla. – The Primary Care Annex( PCA) at the Hidden River Community-Based Outpatient Clinic is setting standards for VA clinics across the country. The PCA offers top-of-the-line health care to Tampa Bay Veterans. From primary care to women’ s health, the clinic serves thousands of Veterans throughout the Tampa Bay area as a part of James A. Haley Veterans’ Hospital.
The clinic is known for its exceptional primary care services. Inside the PCA, there are 25 primary care teams overseen by Dr. Christopher Olson.“ We have the unique ability to be able to take care of America’ s true heroes. I’ m a Veteran myself so I appreciate it even more,” Olson said. PCA leads the nation in innovative ideas.“ The design of the upstairs, what we call the Patient Aligned Care Team( PACT) model, was kind of a first in the country for the VA. Where we sat the core of the primary care team
For more than 10 years, the PCA has been dedicated to delivering the highest quality of care to Veterans.
( doctors, and nurses) all together to facilitate communication and allow for Veteran-centric flow throughout the clinic,”
The PACT model allows Veterans to work together with their health care professionals to provide a more patient-driven approach.