Annual Report 2024 | Page 14

CVO Annual Report 2024 | 14 ssuring mpact

Impact Strategy Unit
The unit develops strategies to implement new or revised Council policies . In measuring impact , the unit reviews the goal of the policy , identifies methods for implementation , and sets an evaluation plan .
Areas moving through the outcomes-focused regulation framework :
• Role of facility directors : To assist facility directors in their role , various communication tools support their understanding of the new accreditation model . Tactics include a dedicated facility director newsletter , a guide to understanding the accreditation model , webinars , and sample inspection checklists .
• Management of drugs : This initiative endeavours to change behaviour on veterinary teams to improve drug management . The Lock Label Locate campaign was launched in November 2022 and has supported positive changes related to drug disposal and attentiveness to drug management . New informative podcasts focused on prescribing and dispensing have also been added and have been well-received .
• Peer Review of Medical Records : Medical records are central to safe quality medicine and provide the basis for the continuity of veterinary care . The Peer Review of Medical Records ( PRMR ) supports veterinarians in meeting the standards for medical record keeping that ensure optimal veterinary care can be continued . The annual aggregate report highlights opportunities for all veterinarians to enhance their record-keeping practices . The report incorporates the results from a participant survey and the scoring results from those practices who have completed the PRMR .