Meaningful Engagement
As the COVID-19 pandemic continued throughout 2021 , it became increasingly important that all health-sector stakeholders , including CPSO , raise their game when it came to disseminating information to the public they serve . Here at the College , meaningful engagement has been one of our strategic priorities since 2019 , and we recognize the importance of connecting with our physician membership , their patients , and the broader public – both about the fight against COVID-19 and other pressing health issues of the day .
CPSO has several mechanisms to connect and engage with our stakeholders about the important work we do in medical regulation . From our website and various social media channels to our policy consultation process and regular magazine Dialogue , we are constantly striving to inform , involve and learn from our various stakeholders .
Speaking Your Language
What could be more meaningful than providing patients with the opportunity to engage with us in the language of their choice ?
With the support of an audio interpretation service , patients calling CPSO can now connect with an interpreter in one of 240 languages . The interpreter can facilitate communication , and ensure any questions or concerns are accurately presented . This is a critical advance in serving the people in the increasingly diverse province of Ontario .
We also launched our French-language website in 2021 . CPSO has always provided our policy documents and website content in French upon request , but we now offer a better integrated web experience to the
600,000 + Francophones living in Ontario . The French website covers policies , complaint information , our Continuity of Care Guide , and much more . Check it out at www . cpso . on . ca / fr .
Statement on Public Health Misinformation
As prevalent as COVID-19 was in 2021 , so too was the near-endless stream of misinformation , disinformation , and misinterpretation about the virus , the public health measures needed to help curb its spread , and the vaccines designed to turn the tide of the pandemic .
29 CPSO ANNUAL REPORT 2021