Annual Report 2020 | Page 28

Quality Care
WHAT WE HEARD
Quality Improvement Program
Supporting physicians in their lifelong learning helps
as too reactive and too limiting , with its “ one size fits all ” design .
“ It was quite insightful on ways that I could help myself as well as my patients .”
Ontario doctors and ultimately , their patients . Our
new Quality Improvement ( QI ) Program , launched in
2020 , is tailor made for that task .
The core principles for our new QI Program are :
A philosophy of assessment that focuses on
The program is a complete refresh for us ,
continuous improvement
“ Helped me structure some of my goals and set timelines / develop strategies for changes so that they were more concrete .”
modernizing our approach to ensure quality care
by providing physicians with tools to assess and
improve their practice .
The program represents a shift in philosophy in
how continuing competence can be achieved for
Use of a platform that supports and integrates physician needs and practice demands
A proactive approach that facilitates interaction and self-reflection and strengthens practice
practising physicians . The QI program is based on
“ On the whole , it was a very worthwhile experience and made me honestly reflect on my practice and future plans to practice safely . I would recommend it to anyone and would gladly partake again .”
adult learning theory and is self-directed , data-driven
and tailored to individual learning environments .
These features optimize the chances of meaningful
practice improvement . Such an approach is
proactive and seeks to identify and correct
performance gaps that can potentially lead to quality
concerns .
Significantly , this model allows us to connect with more physicians , more regularly , in a more meaningful way – creating the conditions most favourable to ensuring their success at all stages of their career . This will contribute to improved quality of care , patient safety and help to reduce physician burnout .
“ I am glad to be part of it ; it was quite a learning experience with a great opportunity for self-reflection .”
Our previous quality assurance program was a single point in time assessment model , one which used medical records to serve as a proxy for the quality of care provided to patients . This approach is now seen
The QI program seeks to interact with the whole membership at least once every five years whereas the QA program only assessed a small proportion of practising physicians .
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28 // CPSO ANNUAL REPORT 2020