Annual Report 2020 | Page 32

Quality Care
Measurable , Achievable , Relevant and Timely ) criteria because research shows that improvement goals are more likely to be achieved if they are datadriven and SMART .
More than 2,000 physicians participated in the program for individuals in 2020 . Our goal is to bring another 3,000 physicians through the individual program in 2021 .
In 2020 , we also launched a program for hospitalbased physicians in Ontario , the Partnership Program . Here , CPSO partners with hospitals to develop and align QI initiatives for eligible hospitalbased physicians . The Partnership Program recognizes the oversight that already exists for hospital-based physicians and the quality activity they may already be doing . In aligning our requirements with the hospitals ’ initiatives , we reduce administrative burden on physicians , which will only improve the patient care that they provide . Eligible hospital-based physicians use the individual tools from the Learning Management System rather than submitting a PIP . In 2021 , we look forward to working with physicians from 20 hospitals as they work on their organization ’ s quality initiatives .
The widespread use of the quality improvement skills embedded in the CPSO ’ s QI Program will result in significant benefits to patients , providers , and , ultimately , the healthcare system itself .
Physician Health
Patients are best served when physicians who care for them are well . This means recognizing limits imposed by fatigue , stress , or illness .
The College believes that to support physicians in delivering optimal patient care , they must have access to timely high-quality mental health services . But before that can happen , they must feel no shame in asking for help .
In the last few years the College has updated our protocols to emphasize support and to reduce the stigma of acknowledging a mental health condition in College registration applications . Specifically , we stopped distinguishing between physical health issues and mental health conditions in the processing of our applications . Regardless of the condition , we take the same approach and request the same documentation .
CPSO has taken other steps to address physician wellness :
We featured the topic on the cover of our June 2020 issue of Dialogue and encouraged physicians to seek help if they were struggling .
We invited well-known speaker Dr . Ken Milne to our September Council meeting to talk about his own journey with burnout and moral fatigue .
We created a Physician Wellness page on our website to provide physicians with needed resources .
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