Annual Report 2020 | Page 30

Quality Care
The Quality Improvement ( QI ) Program Overview
The QI Program is operated through an online Learning Management System ( LMS ), developed by CPSO to engage physicians in quality improvement . This learning module has been tailored to fit our new philosophy around quality improvement : that it should be self-directed and focus on physicians reflecting on their own delivery of health care , looking at data about their practices in relation to their peers and the standards of practice , and developing practice improvement plans that will help strengthen the great work they ’ re already doing .
SELF-GUIDED CHART REVIEW WITH PEER REVIEW allows physicians to engage in self guided learning to enhance their compliance with the CPSO ’ s Medical Records Documentation policy . This self-directed chart review engages physicians in both self-reflection and peer interaction .
DATA-DRIVEN QUALITY IMPROVEMENT TOOL is designed to get physicians looking at their own practice data to reflect on how they deliver health care to their patients and to identify opportunities for improvement .
The QI program is comprised of multiple parts . Here is an overview of each :
QI SURVEY is a questionnaire that provides the College with current , detailed information about a practice . The information disclosed is used by QI program staff to better understand a physician ’ s practice and may be used in combination with the Practice Improvement Plan to assist in implementing ongoing QI .
PRACTICE PROFILE is an independent self-assessment designed to educate physicians about the evidence-based risk and support factors that could impact their practice . The Practice Profile ’ s aim is to provide resources to help reduce risk and enhance positive practice .
PRACTICE IMPROVEMENT PLAN is to be completed by physicians in the Individual stream . In their Practice Improvement Plans , physicians identify areas of strength and opportunities for improvement in their practice . After the completion of this activity , the practice improvement plan will be reviewed by a physician QI coach .
ONE-ON-ONE COACHING will be available when appropriate . QI coaches will offer the necessary knowledge , skills , and tools to coach physicians as they complete the various tools in the program and develop their own practice improvement plans .
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