Council reviews risk activity at each meeting . Twice a year , Council reviews strategic risks , those which could impact the College ’ s strategic plan , the regulatory environment or veterinary practice .
Impact Strategy Unit
This new Unit is responsible for developing a plan to implement new or revised Council policies . In measuring impact , the Unit reviews the goal of the policy , identifies methods for implementation , and sets an evaluation plan .
FOCUS ON RISK
Key Performance Indicators
Key Performance Indicators assist Council to focus on risks to the College and within the practice of veterinary medicine . Council reviews the indicators quarterly . The dashboard includes a range of items , including the length of time to resolve complaints cases , deficiencies found in the inspection of accredited facilities , budget alignment , and referrals to the Discipline Committee from the Complaints or Executive Committees .
Remediation Part of Just Culture Approach
Remedial undertakings , ordered through the complaints and discipline processes , have been successful in addressing practice deficiencies .
The College has regularly engaged in remedial undertakings to provide education when a veterinarian ’ s practice has been identified as deficient in specific areas . As part of the College ’ s commitment to ensure effectiveness in its mandate of public protection , the new evaluation process includes an assessment which is followed by education and then a follow-up assessment .
Of 13 completed assessments , 11 were deemed to be successful . The veterinarians involved demonstrated an improved understanding of the issues and applied changes to their practice to correct the deficiencies . When an assessment is deemed unsuccessful , the case is returned to the Executive Committee .
NEW EVALUATION PROCESS IN PLACE TO MEASURE IMPACT OF REMEDIATION
COLLEGE OF VETERINARIANS OF ONTARIO ANNUAL REPORT 2020 9