Annual Report 2018 | Seite 7

CVO ANNUAL REPORT 2018 Strength in Transparency: • a refresh of the College By-Laws to keep Council management modern and nimble • providing summaries of the responses to policy consultations; 2018 has seen Council, Committees, staff and our many volunteers lead from strength to strength. This unwavering commitment to the public interest is a clear demonstration of the College’s sound foundation on which to competently perform its entrusted role. Thank you to all. • launching a public newsletter; • improving our communications on why a decision is taken; and • turning our attention to an outcomes- based regulation approach to better demonstrate performance Strength in Governance: • continual training to assure alignment with the public interest; • a focus on bias and conflict of interest training to assure fairness; and Dr. Steven Jacobs President Jan Robinson Registrar and CEO 7