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This significant investment enabled us to create
a new business architecture, putting clients at
the centre of its design. It has enabled us to
respond to six key drivers of disruption: changes
to funding models in the human service sector;
new technology; social changes; changes in
lifestyle and client expectations; new entrants to
our market and global trends.
Our Blue Skies Project brought together a
combination of existing and new projects,
it challenged us to think differently and to
engage with new skill sets and capabilities.
The technology strategy encompassed the
integration of systems under Office 365 and
Dynamics, making other non-integrated systems
redundant.
The Blue Skies Project enabled us to review, re-
think and re-design the way we run our business
and provide services to our clients and from
this a reorganisation of our human resources
to respond to new efficient ways of working,
stopping redundant functions, creating new
functions and capabilities and bringing in new
capabilities to enable the ground work created
by the investment to be taken forward. You can
read more about our transformation and new
ways of working on page 6.
These types of transformations require
commitment, perseverance and tenacity. Many
staff have worked diligently to deliver on the
outcomes, staff have transitioned and adapted
to the changes during uncertainty and have
demonstrated patience and endurance during
the changes.
The Board and Executive appreciate the efforts
and commitment of all staff that have enabled
the Blue Skies Project to come to life from
late 2018. The operational savings enabled by
these efforts and by two years of investment
in the integration of all new systems in a new
structure that prioritises service and innovation,
are budgeted to have the organisation trading
positively, with more reach and capacity, from
the 2019 financial year.
Alan Gibson
Chairperson
Patricia Occelli
CEO
“The Blue Skies Project enabled
us to review, re-think and re-
design the way we run our
business and provide services
to our clients and from this a
reorganisation of our human
resources to respond to new
efficient ways of working,
stopping redundant functions,
creating new functions and
capabilities and bringing in new
capabilities to enable the ground
work created by the investment
to be taken forward.”