Annual Report 2017 | Page 3

President’s Message This organization’s work is centred on ensuring that the services provided by doctors are safe and effective. The wellbeing of patients is paramount. But we must also be aware of the context in which doctors work and do what we can to support them to provide the highest-quality care possible to their patients. Dr. David Rouselle The launch of our opioid strategy in 2017 is an example of our efforts to meet this dual responsibility. One of the key objectives of this wide-ranging strategy is to facilitate safe and appropriate opioid prescribing by physicians. When the College became aware in 2016 – through information received from the Narcotics Monitoring System – of instances of potentially inappropriate prescribing, we investigated. But we also made it very clear that we believed that prescribing opioids under the right conditions is critical for good patient care, and our goal was to ensure that physicians have the resources and information they need to appropriately prescribe opioids to their patients. The outcomes of our investigations demonstrated that the College’s preferred choice of action, in such instances, is to support education and continued prescribing with supervision. We believe that education is key. Knowledge can empower physicians to make informed decisions about whether to initiate, modify, continue, or cease opioid treatment for each individual they treat. Physicians with a solid understanding of opioid prescribing will also ensure that those patients in need will continue to have access to opioids. By any measure, this was an exceedingly busy year at the College. Throughout the past year, we faced an unprecedented volume of cases and significantly, an increase in the number of complex and time-consuming investigations. In the last year alone, Registrar’s investigations have increased by 20%, bringing the number to nearly 700. The College continues to look carefully at all aspects of our complaints process to ensure that we are fulfilling our regulatory role effectively and efficiently. Improving the efficiency of the complaints process serves the interests of CPSO ANNUAL REPORT 2017 // page 3