INTERRELATE. ORG. AU
supervisors with minimum qualifications and training.
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An organisational plan is in its third year of implementation, ensuring all existing staff meet the minimum qualifications of their job roles by 2018.
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An Aboriginal and Torres Strait Islander cultural audit tool has been constructed to set benchmarks against which our access strategy can be measured.
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Our Enterprise Agreement 2017-2020 was approved by the Fair Work Commission.
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Our Traineeship Program Manual and Internship & Vocational Placement Program Manual were developed. These structured work-experience programs enable prospective( and current) employees to work towards gaining experience and developing skills in a particular occupation, providing opportunities for regions to develop career pathways into Interrelate and enable partnerships with schools and higher-education institutions.
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Our Workforce Capability Framework was developed. It identifies the capabilities, and the level of capability, required of staff across the organisation to perform successfully in their roles. It also provides the foundation to facilitate a number of strategies identified in our Workforce Development Plan.
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Over 2016-17, our managers’ development program focused on supporting managers to:
−− develop a coaching culture.
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−− enhance overall conversational intelligence and leadership presence. apply the neuroscience of leadership to more effectively drive collaboration, engagement and performance in everyday conversations, and boost leadership in difficult conversations.
Cultivating strong relationships
Our innovative Reconciliation Action Plan was launched on August 16, 2016. In addition, to address all matters that involve some of our most vulnerable communities, our Culturally and Linguistically Diverse( CALD) staff reference group was established. In its first 12 months, the group completed its work plan, noting 10 key priority areas: »»
Support CALD initiatives, with a particular emphasis on the organisation’ s Access Strategy.
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Identify service gaps and support the establishment of relationships with external CALD groups.
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Provide cultural advice and consultation support across operational and service development areas of the organisation.
»» Create a culturally aware workforce.
»» Enhance the engagement of new CALD staff.
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Provide cultural, collegial and professional support to all CALD staff members of Interrelate and those staff working closely with CALD communities.
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Lead by example in promoting understanding and respectful relationships between CALD individuals and other community members.
»» Provide guidance to the organisation on how to increase job satisfaction and professional development for CALD staff.
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Assist in translating research into practice across Interrelate’ s service delivery with a focus on CALD families and communities.
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Support the undertaking of cultural audits.
We also recognised that corporate social responsibility is key for any organisation seeking long-term sustainability. Our focus over the past 12 months has been on sustainability, corporate citizenship and travel reduction. In 2016 we joined CitySwitch, Australia’ s flagship sustainability program for businesses, and we offset 16 tonnes of CO2-e at our Norwest Head Office, which has given us an above-average Indicative NABERS energy rating of 5.5 stars. We were excited to support a student placement at our Dubbo office as part of the collaboration between CitySwitch and Macquarie University’ s award-winning PACE( Professional and Community Engagement) program. Based on the principle of reciprocity, it allows students to contribute to the partner organisation and the community it serves while gaining valuable industry experience and skills.
This high level of success is only possible through the work and dedication of our very skilled staff, who are attentive to clients and great custodians of the wonderful 90-year legacy we nurture. In addition, I thank the Board for being brave in believing in the potential of Interrelate – without their support, the current growth of Interrelate in capacity and capability would not be possible. •
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