Annual Report 2015 | Page 37

engaging

engaging

Gregory Jones, Mona Akawi, and Strahinja Resanovic work in our Physician and Public Advisory Services and answer calls from members of the profession and the public on a wide variety of issues.
Top 5 questions members of the public ask us
Top 5 questions doctors ask us photo: D. W. Dorken
1“ Can you help me find a new family physician or specialist?”
2“ How do I file a complaint about a doctor?”
3“ How long should it take for a doctor to provide a third party report or forward information from my medical record?
4“ When is it appropriate to be charged for uninsured services?”
5“ I am unhappy with the service of a particular institution( i. e., hospital, nursing home, nursing service etc.) What can I do?”
1“ How long must I maintain my medical records?”
2
“ How do I end the patient-physician relationship?”
3“ Am I required to make a mandatory report in this particular circumstance?”
4“ How do I maintain patient confidentiality in this particular circumstance?”
5“ Can you help me complete my annual renewal form?”
Annual Report 2015 37