Annual Report 2015
SSI Services is focusing on enhancing productivity, including
investment in technology, to fully benefit from opportunities
that are arising.
SSI Services is the Group’s specialist
infrastructure contracting division.
We provide a broad range of
specialist infrastructure based
services from design through to
installation, testing and repair to
long-term maintenance. Our focus
is on regulated environments and
legislative needs, managing client risk
and using specialist technologies to
provide added value.
We have developed a broad
customer base across both the public
and private sectors from all major
water utilities, government agencies
and local authorities through to
major contractors and facilities
management (FM) companies. Whilst
we historically mainly worked in the
water and wastewater sector, we are
now increasingly operating in the
water hygiene, rail, power generation,
industrial and construction markets.
Our strategy is to deliver these
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services through a number of
specialist operating companies using
a nationwide mobile operation and
maintaining long-term relationships
with our customers, providing a
quality service at competitive prices.
The division has around 1,500
employees, all of whom are key
to us being successful, with the
majority operating remotely and in
often challenging environments.
Health and safety is therefore very
important to us and we continue
to focus on developing a strong
health and safety based culture
across all of our businesses. We have
seen frequency and severity rates of
accidents reduce further in the year,
as well as achieving a number of
awards and maintaining our existing
accreditations.
SSI Services is made up of three
business areas: Clean Water,
comprising IWS and Hydrosave;
Wastewater, made up of OnSite,
OnSite Specialist Maintenance and
Perco Engineering Services; and
Water Hygiene which also trades as
IWS. In addi tion Omega Red, which
provides lightning protection and
electrical earthing services, also
trades as part of SSI Services.
Review of last year
Last year was a challenge for SSI
Services, being the last year of the
water industry five-year AMP cycle
when spending by some of our
largest clients is typically lower
than normal. In spite of this, the
division has managed to grow
revenue through a combination of
new contract awards, new service
offerings that have been developed
and one off projects. However profit
margins have been impacted, partly