Annual report 2015-16 Annual report 2015-16 | Page 17

actiononhearingloss.org.uk How we made a difference to… People with hearing aids “Finding out how to work my hearing aids means I can socialise more easily and hear more of what’s being said.” “An excellent service. I know that my hearing aid will be serviced on a regular basis – without the journey and wait at Audiology.” “It’s great to know I can have my hearing aid looked at locally.” “Just so nice to have someone to talk to about my hearing aid. I feel comfortable with it now, rather than it being a bit of a struggle.” “This is the first time I’ve attended your hearing aid services. I was amazed at how kind and helpful the staff were. It’s much easier to go somewhere local as I’m disabled.” People with tinnitus “I suffered from lack of control, lack of sleep and anxiety issues… I got no support elsewhere – this service was a lifesaver.” “I was at the end of what I could cope with. I couldn’t have faced another night. Then two calls and a couple of hours later, a Support Officer came out and gave me lots of information, explanations, equipment – lifesaver!” “I’m more confident that I’m not on my own. GPs should refer to this service.” “I’m in a much better place now and coping better – less isolated.” “Fantastic distraction techniques… I’m improving by the week.” 17