Annual Report 2014 -15 | Page 6

Who we are Since 1926, Interrelate has specialised in supporting parents and children to strengthen family relationships. We provide affordable services including family dispute resolution, case management, counselling, services for carers, children’s contact services, specialised mental health support and relationship education to the largest relationship services client group in NSW. This year Interrelate assisted more than 62,000 people through our network of centres and school based programs to strengthen their relationships. Our working relationship with over 600 schools enabled us to deliver our education programs to 40,800 children and families. Purpose, Vision and Values Our purpose To enable people to work through life’s challenges and strengthen their relationships. Our vision To lead the way in providing responsive, cutting-edge, transformative relationship services with and for our diverse communities. Interrelate provides a range of quality services, relevant to community needs, which aim to empower people to live and relate more effectively. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships. Interrelate’s work is underpinned by the principles of strengthening family relationships; fostering more resilience within families and communities; and working in the best interests of children to create supportive family environments Our values The RELATE values that guide all that we do at Interrelate are: Respect - Foster an environment of respect and a strength-based culture in all contact with clients and each other. Equity - Provide people with equitable access to services and information, acknowledging the diversity, needs, rights and worth of all people. Leadership - Be recognised as a leader in providing quality relationship services in a way that maximises outcomes for a diverse range of target groups. Accountability - Commit to sound ethical principles and standards of practice and operate within an outcome-based framework that recognises shared responsibility and accountability. Transparency - Serve the needs of staff and clients in a fair, ethical and impartial manner and providing consistent and transparent practices and procedures. Empowerment - Offer services that focus on empowering people to build capability and resilience. 04