Annual Impact Report 2018 AnnualReport2018 - Page 14

FINANCIALS Patients Served Operating Margin (%) 24,000 22,000 20,000 1 18,000 6,4 54 16,000 17 ,58 7 23 ,46 4 20 ,99 3 19 ,30 4 2014 2018 3.40% 0% -2% 12,000 -6% 10,000 -8% -2.00% -1.37% -8.57% -10% 8,000 2015 2017 2% -4% 2014 2016 4% 14,000 6,000 2015 2016 2017 -10.69% -12% 2018 FUNCTIONAL EXPENSES 2014-2018 (in thousands) 2014 Recovery Services Publishing Higher Education and Professional Training General and Administrative Philanthropy Total Functional Expenses 10 ▪ HazeldenBettyFord.org 2015 2016 2017 2018 $123,454 67% $130,150 70% $125,373 66% $126,871 67% $122,673 66% 17,622 10% 17,082 9% 16,520 9% 17,148 9% 17,328 9% 2,640 1% 3,491 2% 3,888 2% 5,880 3% 5,668 3% 35,567 19% 30,977 17% 39,558 21% 35,487 19% 36,430 20% 3,844 2% 4,042 2% 3,976 2% 3,498 2% 2,732 1% $183,127 100% $185,742 100% $189,315 100% $188,884 100% $184,831 100%