Analytics Magazine Analytics Magazine, July/August 2014 | Page 34

CU STOME R R E LAT I O N S H I P S Real-Time Text Analytics Cloud-based analytical engine yields instant insight using unstructured social media data. BY (l-r) AVEEK MUKHOPADHYAY AND ROGER BARGA I nformation is generated in today’s world more rapidly than ever before, and it will keep growing at an exponential rate. The rise of social media combined with increased Internet penetration has led to a significant increase in user-generated content in the form of product reviews and feedback, blogs, independent news articles, Twitter and Facebook updates. The crux of leveraging such data lies in identifying patterns from it and using the data to 34 | A N A LY T I C S - M A G A Z I