Steps in the Certification Process
1. Potential applicant decides to apply for certification and determines whether he or she meets
the eligibility requirements by reading the Candidate Handbook.
2. Applicant secures a photocopy or electronic version of an official transcript from his or her
regionally accredited college or university documenting the required academic preparation
for the CAP® credential.
3. Applicant provides contact information for a recent supervisor of analytics in the workplace
who will confirm soft skills.
4. Applicant completes and submits the online application form and sends it to INFORMS with
payment of the required application fee. (Application fee is waived for INFORMS members.)
5. INFORMS staff reviews application to determine whether the candidate is eligible to be
scheduled for the examination.
6. INFORMS staff provides the eligible candidate with information on the available exam
administration sites.
7. Candidate reviews available exam sites, chooses one, and remits exam fee to INFORMS.
This step must be completed at least 10 days prior to the preferred examination date.
8. Candidate takes examination at the designated test site. All examinations are scored by
a consulting psychometrician or INFORMS certification staff.
9. INFORMS certification staff sends the candidate a written pass/fail notice by postal mail marked
CONFIDENTIAL or email within 20 business days of the completion of the examination. Failing
candidates will also receive information about their examination performance in major content areas.
10. Eligible candidates who pass the examination will be sent a certificate and information
regarding the use and displ