DISCIPLINE PROCESS....................................................................................................................... 22
CODE OF ETHICS/CONDUCT...................................................................................................... 23
CERTIFICATION RENEWAL PROCESS................................................................................ 25
Professional Development Unit (PDU) Requirements................................................................................... 25
Recording PDUs and the Audit Process......................................................................................................... 25
Transfer of Excess PDUs to the Next Renewal Cycle..................................................................................... 26
Changes in the Name and Address of Certificants....................................................................................... 26
USE OF THE CAP® CREDENTIAL.............................................................................................. 26
CONTACT INFORMS............................... ............................................................................................. 26
APPENDIX
CAP® Certification Application and Agreement
Confirmation Statement on Analytics Soft Skills
Certification Examination Special Accommodations Form
ii.
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