Analytics Magazine Analytics Magazine, January/February 2014 | Page 76

THIN K IN G A NA LY T I CA LLY Golf queueing BY JOHN TOCZEK John Toczek is the senior director of Decision Support and Analytics for ARAMARK Corporation in the Global Operational Excellence group. He earned a bachelor of science degree in chemical engineering at Drexel University (1996) and a master’s degree in operations research from Virginia Commonwealth University (2005). He is a member of INFORMS. 76 | Golfing can be an enjoyable and rewarding way to spend your time. Despite the attraction and fun of the game, there can be many challenges. One of the more common challenges for experienced players is waiting for slower players to finish a hole before the experienced player can start. As the owner of a nine-hole golf course, you currently )