Emergency Video Call: Improved Emergency Medical Services by Means of
Smartphone Features
Khairu Zein, Ristra R
Universitas Airlangga
Emergency comprises various conditions: road crashes, kidnapping, force
majeure, drowning, choking, heart attack, or even dog bite, with the penultimate being
the leading cause of death in the world. Notably, there are only 3-6 minutes of time to
save heart attack victims until their brain is dead by complete deprivation of oxygen
supply from the blood circulation. Nevertheless, the long duration of ambulance’s
arrival questions the effectiveness of emergency call system. Also, basic life support
must be immediately given to the victim. Extremely few people understand the
procedure of basic life support, while teaching the procedure through phone is
practically difficult. These adversities inhibit the improvement of accidental
casualties.
About 52.2 million people in Indonesia are already using smartphones that
have at least camera, internet, and location services. Smartphones enable people to
communicate not only by means of audio, but also visual. Although these advantages
improve many ways of people dealing with their lives, there is little attention given to
the problems of emergency services aforementioned. Therefore, we elaborate an idea of
integrating video call technology into government’s emergency hotline institution. This
gives a whole new system, namely emergency video calls.
Our slogan is “Forget 911: video call the emergency patient,” and we aim to
help create faster and better life support, so there will be more people saved from
permanent disability or even death. People in road crash, swimming accident, or even
hiker who is stuck in the middle of a forest can ask for ambulance and provide enough
information just by the camera’s view. And while they are waiting for the ambulance,
they are guided by medical services to perform basic life support. The face-to-face
communication helps victim feel calm, accompanied, and safe. Because each second,
each attempt of giving life support, means so much to the victims.
Slogan / Catchphrase; Forget 911: video call the emergency doctor
Author information
1. Khairu Zein
[email protected]
0811556551
2. Ristra Ramadhani
[email protected]
085785928807 or 081334225885