American Security Today May 2017 Digital Magazine American Security Today May 2017 Digital Magazine | Page 26

Volume 12 supervisors prepared to help when an emergen- cy like this strikes. Once we heard the forecast and realized what to expect from the weather heading our way, it was all hands-on deck. May 2017 Edition A few months’ prior, the center implemented so- lutions to help us prepare and respond quicker during emergencies and they were certainly ready to be put to the test. Rave Command View allowed us to see hotspots during the storm, providing map-based views of critical information including 9-1-1 call patterns and facility data. With the Rave Panic Button app, emergency de- tails are communicated with the necessary per- sonnel clearly and in seconds, shortening our response times and improving responder safety. Rave Prepare: Engage and Empower Your Com- munity (1 million feet of power lines replaced. 1,700 lineworkers (DTE and out-of-state workers). 5,350 people working on restora- tion efforts. 12,000 power lines down (compared to 600 in a typical catastrophic storm). 1,285 utility poles replaced. 1,600 cross arms replaced. 800,000 customers restored. Courtesy of DTE Energy and YouTube) Emergency Preparedness Registry An emergency preparedness registry designed to help emergency managers understand the individual needs in their community with faster communication during a crisis. Knowing it was going to be a busy day, the first thing we did was contact local media to see if they wanted to come to the dispatch center to watch the event unfold and do live segments with accurate details on all the power outage calls. We knew real-time information would be avail- able due to the adoption of a new technology from critical communication and data platform company, Rave Mobile Safety, (a competitor in the 2017 ‘ASTORS’ Homeland Security Awards Program.) Thousands of businesses, state and local agencies, hospi- tals, and universities rely on Rave Alert as their mass notifi- cation system Accurate, Citizen-Provided Data on In- teractive Maps (Find out how Rave’s revolutionary safety technology can help keep your people safe. Courtesy of Rave Mobile Safety and YouTube) Showing data on interactive maps lets emergen- cy managers easily identify residents with medi- cal, access or functional needs, and quickly as- sess potential impact and allocate resources as needed. 26