IMPORTANT INFORMATION
Accommodation descriptions
Hotels use a variety of descriptions for rooms to indicate varying views as well as better facilities . For example , a standard room type , but with sea view , may be described as ‘ superior ’ or ‘ deluxe ’, although the décor and size of the room itself will be the same . In some cases , a ‘ superior ’ or ‘ deluxe ’ room may be the standard room type available in the hotel , so you should not automatically assume that this indicates a room of a higher standard . Some beach resort rooms are described as seafacing . However , these rooms may not necessarily have a view of the sea , as it may be affected by plants and trees which grow quickly in tropical climates .
Rooms are often described as being ‘ twin ’ or ‘ double ’. This simply means that the room is suitable for an occupancy of two and does not guarantee a particular bed configuration . We are happy to forward special requests to the hotel , although these cannot generally be guaranteed .
Many resorts now charge a compulsory “ resort fee ” per night of your stay . This is payable locally and will be added to your room bill . What is included in this fee does vary from one hotel to another , but typically , it may give you access to WiFi , free local and long distance calls within the country ( not international ). It may also cover use of some hotel facilities such as fitness rooms , tennis courts etc .
It is common practice for hotels to take a credit card imprint on check-in as a guarantee for incidental expenses . If you do not possess a credit card , a cash deposit may be required , which will be refunded at check-out less any incidental charges .
Accuracy
Every care has been taken to ensure that all information we provide is accurate . However , due to circumstances beyond our control some details may change . It is possible that an advertised facility may be withdrawn or temporarily unavailable according to season or due to weather conditions , lack of demand , a private function , for maintenance , renovation etc . We will advise you of any significant changes to facilities at the time of booking or as soon as practical if information is received after your booking has been confirmed and if time permits . Similarly , some attractions advertised may not be open year round or on every day of the week . Please ask at the time of booking if this is important to you . Weather information , mileage and maps are guidelines only .
Assistance requirements
We are delighted to offer advice for travellers with special needs or disabilities . Not all hotels have adapted rooms , and some airports and types of aircraft may not be able to accommodate certain requirements . In order for us to ensure that we can meet your needs , and that we comply with airline regulations , it is essential that you complete an assistance requirements form , which can be found on our website at : http :// www . premierholidays . co . uk / assistance _ requirements / form . The detailed information you provide will enable us to ensure that all the suppliers of services for your holiday are aware of your requirements and we can , if necessary , make adjustments to your itinerary at the outset to accommodate them . If the form is not sent to you , please ensure that you ask for it .
Building and development work
Some locations may unavoidably have work underway to public areas and facilities . Whilst we will endeavour to advise you of any building or refurbishment work underway at any properties you have booked , which may adversely affect your stay , we cannot anticipate where work will take place outside of the hotel grounds . All the hotels featured strive to maintain high standards and , as such , there may be the necessity for some ad-hoc and unforeseeable maintenance work .
Child reductions
Reductions are available for children ( aged 2 – 11 years ) if they share a room with two full paying adults . Some hotels provide a folding bed or there may be a sofa bed in the room . On occasion , a child may be accommodated free of charge , but may have to share existing bedding , which may involve sharing a double bed with adults - if a folding bed is required for a child , this should be requested at the time of booking and a charge will be made locally for this . Whilst some rooms featured are suitable for larger families ( i . e . 5 or 6 ), the bedding may still only comprise two double beds . It may , therefore , be necessary to book and pay for folding beds ( at an additional charge to the brochured room rate ) in order to accommodate the whole party in one room .
Sometimes child offers are provided on an accommodation only basis . The hotel will then charge for all meals taken and in some cases , children will be charged on the same board basis as adults whether meals are taken or not . For this type of offer , payment for meals will be collected locally .
All children under 2 years of age are classed as infants . No seat is allocated on flights . It is customary for some hotels to make a nominal charge for food taken and some may also make a charge for the provision of a cot . This is payable before departing the hotel . Should a bed be required , please ensure that you request this at the time of booking , as an additional charge may be applicable .
Sky cots for ‘ small ’ infants ( weight , age and size restrictions vary between airlines ) may also be available on flights and should be requested at the time of booking .
Code share flights
On certain routes , airlines operate a “ code share ” system , whereby flights will operate under several airline flight numbers . However , the aircraft ( and consequently the seating configuration ) and staff will be supplied from only one of the carriers involved . We cannot guarantee which carrier will be operating any given “ code shared ” flight and a change in carrier is not considered to be a major change .
Data protection policy
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we , and your travel agent , need to use the information you provide such as name , address and any special needs / dietary requirements etc . We take full responsibility for ensuring that proper security measures are in place to protect your information . We must pass the information on to the relevant suppliers of your travel arrangements such as airlines , hotels , transport companies etc .
The information may also be provided to security or credit checking companies , public authorities such as customs / immigration if required by them , or as required by law . Additionally , where your holiday is outside the European Economic Area ( EEA ), controls on data protection in your destination may not be as strong as the legal requirements in this country . We will not , however , pass any information onto any person not responsible for part of your travel arrangements . This applies to any sensitive information that you give to us such as details of any disabilities , or dietary / religious requirements . This transfer is necessary for us to be able to fulfil your requirements .
Please note that where information is also held by your travel agent , this is subject to your agent ’ s own data protection policy . Your data controller is Premier Holidays . You are entitled to a copy of your information held by us . If you would like to see this please contact us in writing , signed and dated .
Early or late arrivals
Rooms are normally available on your arrival day from 1500 hours onwards and you will be required to vacate your room by mid morning on your departure day .
Health and vaccinations
At the time of going to print no compulsory vaccinations were required for the destinations we feature . However , vaccinations against Cholera , Hepatitis A , Typhoid and Polio are recommended , as is a course of Malaria tablets for certain destinations . If you have recently visited an area known to be infected with Yellow Fever , you may be required to produce a certificate of vaccination against Yellow Fever before being granted entry into some countries . For further and up to date advice please contact your GP or refer to the NHS website at https :// travelhealthpro . org . uk
companies place restrictions on travel in the last trimester of pregnancy . These do vary from one company to another , so check with us and we will give you current advice .
Honeymoon and anniversary offers
If you are celebrating your honeymoon , silver , pearl , ruby , gold or diamond wedding anniversary ( offers not valid for other anniversaries ) and wish to take up any offer , you must advise us at the time of booking . You will be required to present your marriage certificate to claim any offers .
Insurance
It is advisable to take out an insurance policy at the time of booking as you are at risk as soon as your deposit is paid to us . If you fail to make appropriate insurance arrangements in a timely manner , we will not be liable for any losses or expenses which you may incur for claims which might normally have been covered by insurance in respect of circumstances for which we are not responsible .
Local assistance
Please note that , as our holidays are designed for the independent traveller , we do not employ representatives in any destination in this brochure . In the unlikely event that you require assistance while on holiday , an emergency number will be detailed in your travel documents .
UNIVERSAL ORLANDO RESORT TERMS & CONDITIONS :
* Requires theme park admission . Early Park Admission begins up to one ( 1 ) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando . Early Park Admission begins up to one ( 1 ) hour prior to regular scheduled park opening for Universal Volcano Bay . Valid at select attractions at each park . Attractions are subject to substitutions without notice . Additional restrictions may apply .
^Requires theme park admission . Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure . Not valid at Universal Volcano Bay . Excludes separately ticketed events . Park-to- Park admission required to board the Hogwarts™ Express . Benefit valid only for guests of Loews Royal Pacific Resort , Hard Rock Hotel ® and Loews Portofino Bay Hotel , for the number of guests staying in the room for the length of hotel stay . Available during normal theme park operating hours only . Additional restrictions may apply and benefits are subject to change without notice .
1
The 2024 Universal Orlando 3 Park Explorer Ticket entitles one ( 1 ) guest admission to Universal Studios Florida , Universal Islands of Adventure , and Universal Volcano Bay on all days during a fourteen ( 14 ) consecutive calendar day period which includes the first day any portion of the ticket is used . First use must be on or before December 31 , 2024 . The ticket will expire in full on January 13 , 2025 . Unused days shall be forfeited . The above Admission Media is nonrefundable , non-transferable , and must be used by the same person on all days . Standard entry includes biometric scan . Valid only during normal operating hours . Parks , attractions , or entertainment may : close due to refurbishing , capacity , weather or special events ; change operating hours ; and otherwise change or be discontinued without notice and without liability to the owners of Universal Orlando Resort (‘ Universal ’). Unless otherwise stated , does not include admission to separately ticketed events at any of the Universal theme parks or within any of the CityWalk venues , Universal Cinemark , or Hollywood Drive-In Golf™ , and parking or discounts on food or merchandise . Some CityWalk venues require ages 21 or older for admission . Valid Photo ID required . Additional restrictions may apply and benefits are subject to change without notice .
WIZARDING WORLD and all related trademarks , characters , names and indicia are © & ™ WBEI . Publishing Rights © JKR . © 2024 MARVEL . MEN IN BLACK and ALIEN ATTACK TM & © 2024 Columbia Pictures Industries , Inc . The Simpsons TM & © 20th Television . Minions and all related elements and indicia TM & © 2024 Universal Studios . TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission . © 2024 Hasbro . Jurassic Park and Jurassic World TM & © 2024 Universal Studios LLC and Amblin
Entertainment , Inc . Dr . Seuss properties TM & © 2024 Dr . Seuss Enterprises , L . P . Rocky and Bullwinkle and Friends TM & © Ward Productions , Inc . Popeye © 2024 King Features Syndicate , Inc . TM Hearst Holdings , Inc . Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development , Inc . Bubba Gump Shrimp Co . TM & © 2024 Par . Pic . Jimmy Buffett ’ s ® Margaritaville ® Jimmy Buffett . The Cowfish and all related logos TM The Cowfish Sushi Burger Bar , LLC . Pat O ’ Brien ’ s , Hurricane Glass logo , Have Fun and Iron Grill Design ® Pat O ’ Brien ’ s Bar , Inc . © 2024 Pat O ’ Brien ’ s Bar , Inc . © 2024 Voodoo Doughnut , LLC . TM & © 2024 NBCUniversal Media , LLC . © 2024 Universal Studios . © 2024 Cinemark USA , Inc . Century Theatres , CinéArts , Rave , Tinseltown , and XD are Cinemark brands . “ Cinemark ” is a registered service mark of Cinemark USA , Inc . Hard Rock Hotel , Hard Rock Cafe , Hard Rock Live ® Hard Rock Cafe International ( USA ), Inc . Aventura Hotel TM & © 2024 UCF Hotel Venture IV . Cabana Bay Beach Resort TM & © 2024 UCF Hotel Venture II . Portofino Bay Hotel and Royal Pacific Resort TM & © 2024 UCF Hotel Venture . Sapphire Falls Resort TM & © 2024 UCF Hotel Venture III . © 2024 UCF Hotel Venture V . UNIVERSAL TM & © Universal Studios . ENDLESS SUMMER registered trademarks , Bruce Brown Films , LLC . Universal elements and all related indicia TM & © 2024 Universal Studios . All rights reserved . Please see pages 46-48 .
130 HOLIDAY INFORMATION visit your local travel agent or call 08444 937 666