AmCham Macedonia 3/2019 | Page 36

AMCHAM NEWS & EVENTS AmChams in Europe Exchange Best Practices in Belgrade O n October 16-19, a record of 53 people from 30 AmChams from all over Europe and Central Asia gathered in Belgrade, Serbia for the annual European conference, devoted to the sharing of best practices and knowledge exchange. During the conference, AmCham executives shared best practices within the areas of Member Retention and Acquisition, Governance, Communications, Committee Management and Staff Management / KPI’s. Additionally, the finalists for the 2019 Creative Network award delivered inspirational presentations – with AmCham Belgium as the winner for their innovative #MemberMonday social media campaign. A special Thanks to AmCham Serbia for hosting an exceptional conference.  New Member Highlight TIGO Finance is a modern and innovative FinTech company with high professional standards that offers fast and easy solutions for micro-crediting for individuals. We believe that everyone should have access to money when it is most needed. Guided by our values: Full commitment to our customers, Flexibility and individual approach, Transparency in the work, Mutual trust with our customers and High ethical and moral values, we strive to provide our clients with premium customer service at touch points. Tigo services are available both online at www.tigo.mk or in 23 branches countrywide, where the application process is equally simple and efficient – the client receives an answer in 30 seconds, and the payment in cash is done within 10 minutes. Tigo Finance is member of the Association of Financial Companies of Republic North Macedonia (www.afd.mk ), aiming to further contribute towards creation of responsible practices, as well as enhancement of the financial system, services availability and customer protection in the Non- banking Financial industry.  36 EMERGING MACEDONIA