AM Exclusive Technicity Newsletter Issue 6 | Page 3

THINGS YOU SHOULD BE DOING TO PROTECT EMPLOYEE-OWNED PCS 4WHILE EMPLOYEES WORK FROM HOME When employees use devices outside your network to access company data, there is an inherent security risk. You do not have the same controls in place on their home PCs as you do for their PCs in the office. Before COVID-19, when you had a handful of employees working from home for only a handful of days using PCs that they owned, you did not have to worry as much. Now that most, if not all, of your employees are working from home the entire day, you can no longer ignore the risk. Cybercriminals know there are a lot of vulnerable PCs out there accessing sensitive information they can exploit, so they are out in full force. If any of your employees’ personal computers get hacked, your business assets are at risk. The following protocols should be in place for all your employees’ PCs to protect your business data: 1) SECURE ACCESS THEIR OFFICE PC. LogMeIn, GoToMyPC, and the like without any oversight is not secure. For a higher level of protection, you’ll want to provide access via a VPN with multifactor authentication. Imagine your office network as a physical building. When your employees connect from their home PC, it is like they are walking into your building. When you add a VPN, it acts as a key for them to open the door to your office and as a security guard that ensures no one follows them into the building. 2) ENSURE THE LATEST SECURITY PATCHES ARE INSTALLED. Hackers are continually coming up with new, inventive ways to get around security systems. And the “good guys” are regularly coming out with new protections (aka security patches) to thwart these attacks. Relying on your employees to click “yes” when their systems prompt them to install security patches is not reliable. And any of your employees using a Windows 7 computer or earlier? They are completely unprotected as Windows is no longer providing updates for these operating systems. 3) BLOCK MALICIOUS WEBSITES. There are websites that can be recognized as scams, hacking, and Web Proxies that have high incidences of malware that can be blocked with software. One thing malware can do is secretly collect information stored in web browsers, accessing saved user IDs and passwords. Even if you are providing employees with VPN access into their office PCs, this does not prevent them from accessing webbased tools from their home PCs (i.e., ADP payroll or QuickBooks online). You leave yourself vulnerable to these critical passwords being stolen and exploited if your employee clicks on something accidentally that brings them to a malicious website that isn’t blocked. 4) GOOD ANTIVIRUS & ANTI- MALWARE SOFTWARE. You can’t rely on the antivirus and anti-malware tools that come with computers (i.e., Windows Defender). While these tools provide some level of protection, they are by no means all-encompassing and can fail in the full protection of web browsing activities and malicious links. And if a PC does get a virus and the software cleans it up, you cannot entirely rely on it to completely clear it. A best practice is to follow up with additional scans. We’ve developed an Employee Home PC Protection Plan as a supplement to our Managed IT Contracts to take care of all of the above and more. For more information, visit amexclusive.com/ employee-protection.