Mentoring Policies
and Procedures
The Role and Responsibilities of a Mentor
As a UNSW Business School mentor, your role is to
challenge, inspire, encourage and support your mentee
to achieve their goals around their career development.
Mentors are expected to
• Be committed, trustworthy, a good communicator
• Provide honest and constructive feedback
• Maintain appropriate and professional boundaries
• Act ethically and with respect to all participants
• Maintain student confidentiality unless appropriate
• Adhere to relevant university policies and procedures
outlined in this Guide.
Mentors are not expected to
• Provide guidance on all topics discussed especially
if you are not comfortable in that area. Your role
as mentor is not that of a friend, personal counsellor or
academic advisor.
• Provide your personal history, problems, animosities,
failures etc. unless they are constructive to the
mentoring conversation.
Diversity and Inclusion
The Career Mentoring Program is an inclusive and
diverse program with the aim of enhancing employability
skills and building connections in an environment
that is free from discrimination, harassment, bullying
and sexual harassment.
Intercultural Communication & Awareness
The Career Mentoring Program is a culturally diverse
and inclusive program for alumni and students. You may
find cultural differences in eye-contact, personal space,
greetings, postures and gestures during your mentoring
relationship. For example, eye contact is considered a
sign of openness and honesty in Australia whilst people
from other cultures may avert their gaze as a sign of
respect or deference.
Code of Conduct
When expressing an interest in the Career Mentoring
Program, alumni participants must agree to abide by the
code of conduct, as outlined in UNSW’s
Staff Code of ConductPolicy as well as Sexual
Misconduct Prevention and Response Policy. UNSW
alumni are considered to be affiliates of the University
and must abide by the same policy as staff as well as the
policies and procedures listed.
All volunteers engaged with the University are expected
to conduct themselves in a manner consistent with
UNSW’s Workplace Bullying Policy. Any breaches of
conduct will be dealt with as per the policy guidelines.