Alpine, Texas Community Guide 2018 | Page 12

Alpine, TEXAS relationships, and to create ways to promote excellent customer service, region-wide. One new program raises the bar of service standards across town – and it’s already seeing fruits. Each month, every board member has one voucher to award to someone employed in the customer service industry who has gone above and beyond the usual expectations. The board member keeps a matching copy of the voucher, and at the monthly chamber board meeting, all voucher copies are put in a bag and a winner is randomly drawn. The winner receives $100 as a reward for their extra graciousness, kindness, helpfulness, patience, or other attributes that set them apart. One recent winner was a cashier at Dollar General. “She ran my card eleven times before it took, and the whole time was friendly and engaging,” said chamber co-president Ruth Hucke. It’s little things like that which make routine transactions special, and those little things that set Alpine apart as a great place to shop, live, and visit. The chamber recognizes this and is eager to encourage locals to get on board with that vision, too. The chamber’s biggest event each year is its award banquet, where “best of ” categories recognize great citizens of Alpine. It’s a special event to honor locals for doing their personal best to ensure Alpine has the biggest heart any small town could – that’s what makes locals proud. Learn more on page 36. Speaking of heart, the Alpine Downtown Association continues to host Heart of Alpine events in the downtown center, with a notably 12 AlpineTexas.com • AlpineTexasGuide.com successful Valentine’s weekend-long event called the Heart of the Arts. Live music, including Dallas- based jazz guitarist Gerhard Kraus and Trio and strolling mariachis, enlivened an evening of culture in downtown galleries and boutiques. The event was so well-received that another, similar evening is planned for the weekend of September 21-23, 2018. “We’re going to celebrate the end of a hot summer with a full moon festival,” said Alpine Downtown Association board member Dave Busey. The Harvest Moon festival brings back Gerhard Kraus and Trio, for a romantic evening concert in the historic patio of Holland Hotel. Although it is a small event, there will be other musical acts staged across downtown, including a Presidio-based mariachi band called Mariachi Santa Cruz. “It’s a fabulous group with 7-piece trumpet,” emphasized Busey. The Harvest Moon Festival will give the Alpine Ambassadors a chance to sharpen their giant-sized ribbon-cutting scissors for the great unveiling of a new mural, at what is being dubbed “Rally in the Alley,” as local ceramicist and muralist Pauline Hernandez finishes up a mural depicting Chihuahuan desert scenes. Her mural adds to a growing number of mountain-inspired, nature- and Western- themed wall art dotting the alleys and streets. “It will be a romantic evening under moonlight,” Busey envisioned. Thanks to hardworking businesses and volunteers, Alpine’s businesses and business district, are leading the way for positive growth.