ALLURE MEDICAL - all•u Magazine all·u Magazine Spring 2017 | Page 27

has become a leader in patient care and innovative thinking. To say that Dr. Mok thinks beyond the textbook is an understatement. He’s a big proponent of pursuing up-to-date evidence-based medicine as opposed to relying on studies that were done a decade (or more) ago. As he points out, “Evidence- based medicine [is] what we have to practice now, because evidence changes so fast that if you wait until a treatment gets into a textbook, you’re talking a 10- to 20-year cycle. And information changes faster than that.” Continuous learning, he says, is what enables him to impact his patients, staff, and community in positive ways. From making patients and their families healthier to building a workplace that was named a Crain’s Cool Place to Work in 2016. It’s safe to say that with five current locations and plans to expand every three to five years, Dr. Mok’s work is just beginning. Not only does he want to help his immediate community, but he also wants to change the way doctors practice medicine. “We’re trying to shift the attitude away from dogma and towards innovation,” Dr. Mok explains, “and now that we have enough patients, we can make an impact.” And he intends to keep on doing just that. { WHY DOCTORING IS ALSO A BUSINESS AND HOW THAT ACTUALLY HELPS OUR PATIENTS. Students go to medical school to become doctors, not to learn how to run a business. In Dr. Mok’s opinion, though, the two concepts aren’t opposites. On the contrary, they’re a natural fit. Leadership, communication, innovation, and vision are crucial to being a better doctor and a better business owner, and running a successful business creates better lives for medical staff and their families. “We now have the ability to create a business model that lets us do the things we want to do,” Dr. Mok says, “which is to run a great business. And that lets me do the things I want to do, which is deal with cases that are seemingly impossible to deal with.” A productive, affirming practice also translates into improved patient care and a greater sense of professional satisfaction. “We now have the ability to create a business model that lets us do the things we want to do,” Dr. Mok says, “which is to run a great business. And that lets me do the things I want to do, which is deal with cases that are seemingly impossible to deal with.” After working as an ER doctor, Dr. Mok began his independent practice in 2004 with zero business training. It was a rewarding experience from the beginning, but now he wishes he had known more about how to manage his practice: “We grew a good business by working extremely hard and fast,” recalls Dr. Mok. “I’ve also always been fair to people, but I didn’t realize how much collective genius we have here and how much we can accomplish by just bringing out the best in people.” Dr. Mok would like to share his successful business approach: “One of my goals is to be a training center for other practices. We want to build the best place to work and then figure out how to share that and impact others.” With a Top 100 Places to Work ranking from the Detroit Free Press in 2016, Dr. Mok and his team are already learning from others and helping others learn from them. His staff often visits other doctors’ offices to share best practices, and Dr. Mok frequently gives and attends lectures. On March 2, 2017, Dr. Mok spoke to hundreds of eager women looking for answers to their menopause symptoms at his free book launch event. Testosterone: Strong Enough for a Man, Made for a Woman is now available on Amazon. As much as he’s passionate about medicine, when asked about what he likes most about his job, Dr. Mok has a quick answer: “By far, the most rewarding thing about all of this has been seeing my employees [who are mostly women] grow. When they started here, they didn’t feel like they had the autonomy or freedom to figure out what they wanted to do and [just] do it, but now they’re doing it! That’s been exciting to see.” He’s well aware that eventually some of his staff will leave his practice and go on to open their own offices. Although he’ll miss them when they do, he’s happy to play a part in creating those future businesses. 2017 SPRING 27