ALLURE MEDICAL - all•u Magazine all·u Magazine Spring 2017 | Page 27
has become a leader in patient care
and innovative thinking. To say that Dr.
Mok thinks beyond the textbook is an
understatement. He’s a big proponent
of pursuing up-to-date evidence-based
medicine as opposed to relying on
studies that were done a decade (or
more) ago. As he points out, “Evidence-
based medicine [is] what we have
to practice now, because evidence
changes so fast that if you wait until a
treatment gets into a textbook, you’re
talking a 10- to 20-year cycle. And
information changes faster than that.”
Continuous learning, he says, is what
enables him to impact his patients,
staff, and community in positive
ways. From making patients and
their families healthier to building a
workplace that was named a Crain’s
Cool Place to Work in 2016.
It’s safe to say that with five current
locations and plans to expand every
three to five years, Dr. Mok’s work is
just beginning. Not only does he want
to help his immediate community, but
he also wants to change the way doctors
practice medicine. “We’re trying to
shift the attitude away from dogma and
towards innovation,” Dr. Mok explains,
“and now that we have enough patients,
we can make an impact.” And he
intends to keep on doing just that.
{
WHY DOCTORING IS
ALSO A BUSINESS
AND HOW THAT ACTUALLY HELPS
OUR PATIENTS.
Students go to medical school to become doctors, not to learn how
to run a business. In Dr. Mok’s opinion, though, the two concepts
aren’t opposites. On the contrary, they’re a natural fit. Leadership,
communication, innovation, and vision are crucial to being a better
doctor and a better business owner, and running a successful
business creates better lives for medical staff and their families.
“We now have the ability to create a
business model that lets us do the things
we want to do,” Dr. Mok says, “which is to
run a great business. And that lets me do
the things I want to do, which is deal with
cases that are seemingly impossible to
deal with.”
A productive, affirming practice also translates into improved
patient care and a greater sense of professional satisfaction.
“We now have the ability to create a business model that lets us
do the things we want to do,” Dr. Mok says, “which is to run a
great business. And that lets me do the things I want to do, which
is deal with cases that are seemingly impossible to deal with.”
After working as an ER doctor, Dr. Mok began his independent practice
in 2004 with zero business training. It was a rewarding experience from
the beginning, but now he wishes he had known more about how to
manage his practice: “We grew a good business by working extremely
hard and fast,” recalls Dr. Mok. “I’ve also always been fair to people,
but I didn’t realize how much collective genius we have here and how
much we can accomplish by just bringing out the best in people.”
Dr. Mok would like to share his successful business approach:
“One of my goals is to be a training center for other practices.
We want to build the best place to work and then figure out how
to share that and impact others.” With a Top 100 Places to Work
ranking from the Detroit Free Press in 2016, Dr. Mok and his team
are already learning from others and helping others learn from
them. His staff often visits other doctors’ offices to share best
practices, and Dr. Mok frequently gives and attends lectures.
On March 2, 2017, Dr. Mok spoke to
hundreds of eager women looking for
answers to their menopause symptoms
at his free book launch event.
Testosterone: Strong Enough for
a Man, Made for a Woman is
now available on Amazon.
As much as he’s passionate about medicine, when asked about what he
likes most about his job, Dr. Mok has a quick answer: “By far, the most
rewarding thing about all of this has been seeing my employees [who
are mostly women] grow. When they started here, they didn’t feel like
they had the autonomy or freedom to figure out what they wanted to do
and [just] do it, but now they’re doing it! That’s been exciting to see.”
He’s well aware that eventually some of his staff will leave his practice
and go on to open their own offices. Although he’ll miss them when
they do, he’s happy to play a part in creating those future businesses.
2017 SPRING
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