All Things Process & Performance Management October 2016 | Page 2
APQC’S PROCESS AND PERFORMANCE MANAGEMENT PROGRAM
GET STARTED ON THE P ATH TO EXCELLENCE!
Best-in-class organizations persistently look for ways to improve their business agility and operational performance to
remain competitive. Ultimately, first-rate process management enables this. APQC’s Process and Performance
Management program can arm you with the tools, techniques, and strategies to help you reach your performance
goals.
Our best practice research has uncovered success factors to effectively manage business processes, including
articulating the impetus for change, and providing practices needed to transition to a process-based focus. You can
choose to explore APQC’s Knowledge Base for best practice content in this area or enlist our unmatched expert
advisors for a customized and collaborative solution.
Our global expertise includes benchmarking, process management, performance management, change management,
project management, measurement, and quality management. APQC offers you actionable information and tools to
help you:
develop and improve process strategy and
implementation,
achieve strong results through programs and
projects,
design and apply frameworks and maturity
models,
improve quality performance, and
establish measures and benchmark data for real
solutions.
UPCOMING RESEARCH
For more information about our research, visit www.apqc.org/research-agenda/ppm.
1
Process and Performance Management
©2016 APQC All Rights Reserved