CONTENTS
In this issue
3 Opinion
Issue 4 Volume 18
10 News 12 Event News 16 ACI News 19 View from the top
ACI World director general, Angela Gittens, reflects on transforming the passenger airport experience.
20 Always growing
In one of her last interviews as aviation director, Susan Baer, talks to Joe Bates about her time at the Port Authority of New York and New Jersey and the growth and future development plans of the Big Apple’s airport system.
26 Listening and learning
New CEO, Mark Laroche, talks to Evra Taylor about the challenges and opportunities ahead for Ottawa International Airport.
28 ¡Bienvenido a Miami!
Dr Emilio González talks to Benet Wilson about his first six months in the hot seat at Miami Dade Aviation Department.
32 Front door to the world
What will the departure halls of tomorrow look like? Leo A Daly’s Timothy Hudson, considers the options.
36 Shopping list
Out of the box thinking is required to respond to changing commercial dynamics and new opportunities created by the evolving design of airport terminals, writes Alex Avery.
AIRPORT WORLD/AUGUST-SEPTEMBER 2013
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