AIM Magazine 2017 Print_AIM Magazine_2017_web | Page 81

KEEP COOL WHILE TURNING UP THE HEAT

Start a good-paying career right out of school with this Springdale based company .
PASCHAL HEAT , AIR & GEOTHERMAL is a growing company that has been in business for more than 45 years and is known for its quality work and excellent customer service . Paschal installs , maintains , and repairs heating and cooling systems in homes and businesses , but its career opportunities go far beyond that . The company needs people for customer service , accounting , maintenance , administrative roles , installation and many other jobs .
Charley Boyce is Paschal ’ s president . He believes a career in the skilled trades , like HVAC , is a good opportunity because there ’ s a shortage of people with technical skills . “ A college degree isn ’ t the only path to a successful career . I went to college , but when I graduated I realized this is where the jobs are . You can go to college and end up with $ 20,000 or $ 30,000 in debt and may not make much money . Or , you can go into the trades and start making a good living right away , earning anywhere from $ 30,000 to $ 40,000 or even up to $ 100,000 a year .”
Jay Cockerham is an installation manager and says working at Paschal is more than just a job — it ’ s a career . “ You can go far here . This career provides a good living for my family .” Cockerham wanted to work for Paschal because of the company ’ s good reputation . “ I respected that they always take care of the customer . That ’ s important to me . In this business , at the end of the day if the customer is happy , you ’ re a hero .” Customer service is at the heart of what Paschal does . “ We ’ re a customer service company before anything ,” Cockerham explains . “ Having mechanical aptitude is good , but your personal skills are equally important . You need to be trustworthy , be able to communicate , and get along with other people .”
Several team members got their start as customer service representatives , like Kaitlyn Cross who is now the sales coordinator and head of customer experience . She says Paschal offers opportunities no matter what your background is . “ I have a degree in art — that ’ s not something you think you
would use in this business . But I get to use my creativity to help with our marketing and find new ways to make sure our customers have positive experiences .” Cross is also a member of the Arkansas National Guard and says the support she receives at work is important . “ Service to our country and community is a big part of our company ’ s culture . Giving back is a priority at Paschal .” The company actively supports several local charities including the American Heart Association and CASA of Northwest Arkansas .
Paschal ’ s culture is what drew Stephanie Johnson to the company . She ’ s a project coordinator in charge of organizing the details of all of the company ’ s jobs , but she used to work in a law office as a paralegal . “ I never thought I ’ d work for an HVAC business , but there are so many opportunities here for different types of careers .” She appreciates that Paschal gives team members the tools and training they need to succeed . “ This company will help you find a position where you can shine . Not every company is willing to help you learn and grow your career .”
Paschal Heat , Air & Geothermal wants to create even more opportunities . The company plans to add new lines of business in the future with plumbing , electrical and insulation services . A new , larger location in Tontitown is also helping Paschal better serve our community . To learn how you can become part of the team , visit www . paschalcorp . com .
SPRINGDALE CHAMBER OF COMMERCE | 81