__________________________________________________________________________________________ Smile Partners USA
▲ State Street Modern Dentistry Team new acquisition, implementing technology, or expanding into a new market, the question is often the same: how can the organization remove barriers that prevent clinicians from delivering care and patients from receiving it?
“ Working on the operations side gave me a clear understanding of the challenges practices face every day and the need to reduce friction in delivering quality care. You see it through insurance verification and coverage issues, staffing challenges, patient experience, patient education, and helping clinicians develop the skills to practice the dentistry they want. Those friction points show up every day, and the better you address them, the better the experience becomes for patients, clinicians, and teams.”
An operator’ s path
A career in healthcare wasn’ t part of Dave’ s original plan. He graduated with a communications degree and pictured himself behind a microphone.“ My goal and dream was to be a sports play-by-play broadcaster.”
Instead, his early career took a different route. He worked in radio and business roles before an opportunity in veterinary medicine introduced him to the healthcare sector for
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