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Our leaders spend time in departments across the health system on a regular basis. The goal is simple: we listen
Culture first
A pipeline only works if people stay once they arrive. Dr. Newman believes culture is the foundation for workforce success.“ Culture is our priority. It’ s the thing that drives me every day.” He starts with transparency.“ We do a series of town halls. I answer everything, no matter what. Sometimes I get some pretty spicy questions.”
Then there’ s listening. Leaders ask employees what gets in the way of their work.“ Our leaders spend time in departments across the health system on a regular basis. The goal is simple: we listen.”
He believes engaged employees create better patient experiences, which matters more as costs climb. And as Dr. Newman notes, resources are finite, so organizations will have to make difficult decisions about priorities and investments. Healthy innovation
Through many challenges, the system continues to fund innovation. Mary Washington Healthcare launched a venture arm in 2026 that finds operational problems and partners with tech companies to solve
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