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unique which allows me a greater behind the scenes perspective of the internal operational structure of carriers, thirdparty administrators, and brokers to better accomplish my goals.” That experience now shapes how she connects traditional benefits with broader employee support.“ It dovetails nicely into the benefits aspect,” she adds. For Stacy, benefits go beyond coverage, they help employees manage risk, time away, and recovery.
Affordability meets expectation
Stacy did not set out to specialize in benefits.“ I always wanted to stay in HR,” she notes. Over time, her work led her into a more focused role that lets her support employees across stores, distribution centers, and corporate teams.“ We can help employees and really meet them where they are.”
Cigna
Healthcare is proud of our partnership with Sally Beauty. We commend Stacy Juetten
on the work she and her team have and continue to do to make their associates lives better.
CignaHealthcare. com
That perspective matters in a cost-driven environment. Retail runs on tight financial constraints, and Stacy adapts to that reality.
I like to negotiate – I advocate for both the company and the employee
“ All we hear about is affordability,” she observes.“ It can be challenging to work on a shoestring budget because retail naturally runs lean.”
Her role involves constant trade-offs. She balances cost control with making sure employees can use the programs available to them. Her background helps her navigate vendor relationships and carrier structures.“ It allows me to negotiate well and understand capabilities. I like to negotiate – I advocate for both the company and the employee,” she remarks.
Her responsibilities also include leave and disability, expanding how she defines benefits. The work goes beyond enrollment and claims and into responding to real situations employees face.“ Not everything is roses and rainbows,” she reflects.
Supporting practical inclusion
Disability support sits within Stacy’ s remit, shaping how Sally Beauty approaches inclusion in practical terms. It integrates disability coverage with broader workplace support, ensuring employees can stay in role where possible while accessing the resources they need.
“ We incorporate people with disabilities into the business,” she explains. The approach combines formal programs with internal education, including training on neurodiversity
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