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Rising costs, shifting employee expectations, and unpredictable crises prompt retailers to rethink benefits as a core retention and resilience tool. Stacy Juetten, Executive Foundation Director at Sally Beauty Holdings, navigates the challenge by integrating benefits strategy with crisis support and nonprofit impact.
Sally Beauty Holdings operates across North America, Latin America, and parts of Europe as a retailer and distributor serving both consumers and salon professionals. It supports a large, predominantly female workforce across retail stores, distribution centers, and corporate functions, shaping how it approaches benefits, access, and employee support.
Stacy manages plan design, leave, disability, vendor strategy, and a nonprofit focused on employee safety. As costs rise and employees look for more support, benefits leaders must balance cost control with access, education, and crisis response. Her broad role reveals how benefits now influence whether employees remain productive, get care, and handle personal emergencies.
Stacy brings a cross-sector view to her work. She started in HR, then progressively moved through employer roles, third-party administration, and consulting.“ My career has afforded me the ability to gain expertise in a variety of areas which have taken me in different directions,” she shares. That exposure gives her insight into how systems operate behind the scenes.“ I’ ve amassed a depth of knowledge and understanding that is quite
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▲ Stacy Juetten