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AI in clinical workflow
Since Dr. Puri first taught peers about
chairside milling, his focus has evolved alongside it. Artificial intelligence now plays
a central role, not just as a concept but as a daily, practical tool.“ AI is already disruptive, and it’ s only the beginning,” he shares.
Within Imagen practices, AI helps with diagnostics and clinical documentation. Dr. Puri points to ambient listening tools that turn chairside conversations into structured chart notes.“ It frees doctors to focus on the patient
Everything we implement must do two things... improve patient care, and support practice growth rather than the administrative burden,” he explains. He expects AI will soon assist with treatment planning, giving clinicians more options to consider when reviewing images and records.
Operational workflows are not far behind. Dr. Puri sees AI reducing the overhead tied to billing, insurance, and administrative tasks, freeing up time for patients. Still, adoption follows a consistent framework.“ Everything we implement must do two things. It must improve patient care, and it has to support practice growth,” he shares.
Imagen’ s Clinical Advisory Board, made up of partner dentists from across the organization, evaluates new technology. The board tests the tools before a wider rollout and reports on their performance. Dr. Puri values that feedback.“ Manufacturers make claims. We rely on our doctors to tell us what actually works,” he explains.
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