AfMA Fleetdrive Issue 18 | 页面 9

FLEETDRIVE Robotic Process Automation Robotic process automation (or RPA) is an emerging form of business process automation technology based on the notion of metaphorical software robots or artificial intelligence (AI) workers. According to the Sydney based YML Group, the benefits of RPA can have a multitude of benefits for the fleet industry, particularly larger organisations with a huge pool of vehicles. “It can convert repetitive manual processes in to automated steps, enabling you to better manage your fleet.” Practically speaking RPA could be used in fleets to automatically purchase, finance and register vehicles, order and manage fuel card, manage toll road and fines/infringements payments, as well as fast-track insurance claim processing times. “RPA can provide your fleet management team with a virtual worker, one that operates within your organisation’s computer setup,” the company says. ISSUE 18 2019 / WWW.AFMA.NET.AU 9