22 EMMA VILLAS - PRESTIGIOUS VILLAS AND RESIDENCES FOR RENT IN ITALY
Guest & Property protection
Protection of the value of your property :
The properties exclusively managed by Emma Villas have a great value that must be protected .
In the fifteen-year experience of Emma Villas , accidental damage recorded in the properties has been very little , but this aspect has not been neglected ; Emma Villas protects owners and clients as much as possible by preventing and avoiding as much as possible any dispute that may arise with respect to liability for any damage caused to the property , as well as their correct quantification and compensation .
Stays in the villas of Emma Villas , starting from the 2020-2021 season , are protected through an integrated " Owner-Client " insurance approach , with products developed at competitive costs by qualified partners with whom the company has been continuously collaborating for many years
Zer0Dep by EuropAssistance - for clients
The management of the security deposit can often generate , in our experience , problems and small disputes during the check-out phase related to the assumption of responsibility by clients and the quantification of small and medium-sized damage . To remedy this , Emma Villas has defined Zer0Dep for their clients and owners .
• This is an insurance to cover any property damage accidentally caused by clients during their stay . This policy , which is paid exclusively by the client at the time of booking , was developed in partnership with EuropAssistance and is provided for all clients and made mandatory in the booking process .
The name , Zer0Dep , which stands for " Zero deposit ", was chosen to facilitate understanding by both Italian and foreign clients ( in English " zero deposit "), although this policy does not eliminate the protection guaranteed by the security deposit , but simply replaces it with an insurance coverage that guarantees up to a maximum of € 1,500 in damages per booking , with a relative deductible of € 100 for minor damages ( eg breakage of glasses , dishes , etc .). Zer0Dep therefore eliminates the difficulties related to the management of the security deposit and the quantification of the damage during the check-out phase and avoids possible disputes allowing the client to protect himself in the case of accidental damage while guaranteeing first risk coverage also to the owner . Furthermore , the client , having already sustained the cost of Zer0Dep during the booking phase , will