Adviser Vol. 1 | Page 35

ANNUAL CONFERENCE RECAP | 2018 the example of the #bFair2DirectCare campaign, a grassroots effort waged on social media during last year’s state budget season in support of $45 million for direct care worker wage increases. Lawmakers received over 13,000 tweets and nearly 25,000 Facebook posts from #bFair2DirectCare advocates and ultimately allocated $55 million for direct care professionals in the final 2017-18 State Budget. Finally, on the marketing side, Paul provided attendees with guidance on how to develop an effective communications strategy to meet their organizations’ objectives. A strong social media strategy requires an investment rather than an episodic approach and it must be based on fundamentals. Once an organization determines what it is “for” – for example, being a safe and caring community; a reputable, respected and responsive resource or a stable and comforting presence – every post should connect back to that objective. Measuring results will be critical to an organization’s social media strategy as well. In this area, Paul advised attendees to review their Facebook and Twitter analytics on a regular basis, adjust content management based on results and make modest investments in important content. As Paul and Ami emphasized throughout the presentation, social media is the place where lawmakers, the media and consumers go for education, information and advocacy. “Getting social” has never been more important, and attendees left eager and better equipped to educate these groups, tell their story and bring their message to new audiences. leadingageny.org 34