Adviser Vol. 1 | Page 34

ANNUAL CONFERENCE RECAP | 2018 Leveraging Social Media to Bolster Your Marketing and Advocacy Efforts By Jeff Diamond Attendees at this year’s LeadingAge New York Annual Conference and Exposition spent time “getting social” during an early morning social media session with Corning Place Communications’ Paul Larrabee and LeadingAge New York’s Ami Schnauber. The presentation covered the basics of Facebook and Twitter as well as how to leverage these platforms to connect with potential consumers, lawmakers and local media. Paul and Ami posed three questions to the group to guide the conversation: (1) Why do I need to be in the social media space? (2) How can my investment in social media pay business and advocacy dividends? and (3) What are the first steps and strategies to getting started? In recent years, with the rise of smartphones and online media, the ways that organizations deliver messaging and how the public consumes information have transformed dramatically. Today, 77 percent of U.S. adults own a smartphone, and the social media world is dominated by five platforms: Facebook, YouTube, Twitter, Instagram and LinkedIn. During the session, Paul shared recent statistics to illustrate the importance of engaging on these platforms: • 81 percent of consumers’ purchasing decisions are influenced by their friends’ social media posts. • 84 percent of millennials say user-generated content from strangers has at least some influence on what they buy. • 78 percent of consumers say c