ANNUAL CONFERENCE RECAP | 2018
Are You Hiring? Why You Can’t Afford the
Turnover Costs
In the conference keynote address and title
of her new book, Staying Power: Why Your
Employees Leave & How to Keep Them Longer,
Cara Silletto asked the entire room “Who in
here is currently hiring?” In a resounding show
of participation, most of the hands in the room
went up. Some people put up both hands.
She shared her knowledge about workforce
Cara Silletto
retention and expectations of employment
longevity that changed somewhere in late 2013 to
early 2014. With a turnover cost of $5-$10 thousand for frontline
staff and upwards of $25 thousand for office/management staff,
you can’t afford to continue to turn over employees. Diagnosing
and not assuming you know why people leave is the first step.
How do you keep your good employees longer and what are the
steps to recalibrating the “tenure meter” in your facility? Cara
described each step in detail and audience members received
actionable tools to take back to their organizations. Questions
like “Is day one welcoming?” or “When do you check in with
new employees?” led to discussions and ideas that could be
implemented immediately and at no cost.
Later, Cara hosted a book signing in the Exposition Hall where
she gave away 50 copies of her new book to a long line of
members that wrapped around the exposition area. In the book,
are the tools and ideas she shared with attendees in her various
presentations at the conference, designed to foster a workplace
where employees have work/life balance, feel valued and
ultimately provide the best care for residents.
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