Adviser LeadingAge New York Summer 2015 July 2015 | Page 2

Change Happens Because You Are True To Mission Departments 3 Greetings Change is Inevitable 5 Spotlight Mary Costigan, Administrator, Michaud Residential Services Features 11 17 Monitoring Data for Better Patient Care 7 One Voice Updating Tactics for Lobbying and This is Cool: Safety Programs and Return on Investment Legislator Engagement 19 The Creative Destruction of Long Term Care 15 Palate 23 Creative Energy Proposals for LeadingAge New York Members 52 25 30 49 The Melting Pot Health What??? The Balancing Incentive Program and Mission Self-Help Community Services, Inc. Total Senior Care St. Mary’s Healthcare System for Children LiveOn NY Jewish Home Lifecare Parker Jewish Institute for Healthcare and Rehabilitation RiverSpring Health Which Road Are You Traveling to ICD-10? Mission Statement To create the future of aging and continuing care services in New York State. Our national partner, LeadingAge, is an association of 6,000 not-for-profit organizations dedicated to expanding the world of possibilities for aging. Together, we advance policies, promote practices and conduct research that supports, enables and empowers people to live fully as they age. Noteworthy News From Members, Partners and LeadingAge New York