Adviser Fall 2017 Dec. | Page 9

Workplace Policies ... (Continued from page 7) documentation and notes pertaining to the complaint. The documentation should include a statement relevant to how the complaint was resolved and the steps that were taken to ensure the situation will not recur. Having employees read and agree to company policies provided in an employee handbook is a key method a company might use to protect itself and educate its workers. Handbooks should be written carefully and kept up to date. They should include policies as well as the employees’ responsibilities and rights. Managers should be subject to the handbook as well and carry out all investigations and evaluations with the rules of the handbook in mind. Handbooks must comply with local, state and federal laws. The employer may wish to have the handbook reviewed by legal counsel. While not all risk of harassment complaints can be eliminated, well-written policies, management and employee training can lessen their occurrence. Many employers carry liability insurance that can mitigate expenses when unavoidable claims are filed. Contact Cool Insuring Agency, Inc. to find out more about liability coverage. If you need help implementing a program, call John Snow at Cool Insuring: 800 233-0115 or email: [email protected]. Provided by Cool Insuring Agency, Inc. This Is Cool is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Readers should contact legal counsel or an insurance professional for appropriate advice. © 2012, 2015 Zywave, Inc. All rights reserved. leadingageny.org 8