Adviser Fall 2017 Dec. | Page 25

WORKFORCE UNDER PRESSURE LeadingAge New York’s mission-driven providers of care, services and housing for aging New Yorkers are facing challenges to their business models from many directions. Payment, quality measures, aging infrastructure; the list is long but the game-changer will be managing workforce as the need for front line staff and leadership increases in relation to the number people needing care and services. The past couple of years has already produced a flurry of legislative and regulatory action that seriously impacts members’ ability to manage workforce issues. This section of LeadingAge New York Adviser explores changes, challenges and ideas to manage change. leadingageny.org 24