Advertising Standards Bureau Review of Operations 2014 | Page 66

Cases reviewed in 2014
People who originally made
a complaint, or the advertiser
who the complaint was
made against, may ask for
an independent review of the
determination if they meet the
criteria for the process.

Reviews may be undertaken if the request is about
at least one or all of the following grounds.
•

W
here new or additional relevant evidence
which could have a significant bearing on
the determination becomes available. An
explanation of why this information was not
submitted previously must be provided.

•

W
here there was a substantial flaw in the
Board’s determination (determination clearly
in error having regard to the provisions of the
Codes or Initiatives, or clearly made against
the weight of evidence).

•

W
here there was a substantial flaw in
the process by which the determination
was made.

The independent review
is not a merit review of a
Board decision.

In 2014, three cases submitted for the
independent review process were finalised.
A précis of the cases reviewed is available
here. The full case reports are available on the
Advertising Standards Bureau website.

Independent review cases
Kittens Car Wash - Case number 0437/14
A request for independent review from a
complainant claimed th