adobo magazine Issue 64 | Page 168

DEFINE INNOVATION. Andy: You start with the internet. If you see all the latest company that are making big waves in the world…it’s the likes of Uber and AirBnB. That’s where innovation is gonna come from but it’s gonna be in a massive scale, it’s gonna be time saving, it’s gonna add quality to our lives and it’s gonna cut cost because it’s gonna cut manpower. That’s the start. Norman: It’s really between technology and emotion. Someone say something (to me) ― “I’m only convinced technology can help my life when I can download a pot of coffee.” I am not against technology but we often see a lot of complication by using it not in the very best way. Aste: We used to talk a lot about the humanity of the idea and then it was—what’s the human insight? I think now, as the world gets more connected and the world gets bigger. It’s all about also the scale of humanity. Is your idea, something that an impact all of humanity ? HOW DO THE AGENCIES FIT INTO ALL OF THESE? Andy: I think it’s still going back to the brand. I think we’re losing the sense of the power of what brand was, what brands stands for and the power of what that entity can be. So everyone is getting very tactical in using media but brands aren’t all about that. You still need to understand the brand and the emotion of what makes people want to buy that brand. Sompat: One of my clients talked to me, they’re an insurance company. He’s really scared one day there’ll be an app for insurance (and he won’t have an business), “Can you think of any innovative thing to help me in the next five years that I can still have insurance company?” do stuff in-house, still have agencies who are doing very specific things. We should still be confident that we have a purpose to serve. SO HOW DO YOU COMPETE IN THIS FAST –PACED ENVIRONMENT? Andy: I think it’s that the network have been ruled by money men for a long time now. They pulled down the cost, they commoditized… (now) there’s nowhere else to grow so what we’re trying to do is get in to the technology specs. I think if we said - What’s my purpose as an agency? I don’t think agencies should try to be everything. IS IT MORE OF COLLABORATION THESE DAYS? Norman: If you look at a company … you have [post 60s generation] CEO, you have post 70 managers or directors, you hire a lot of post 80 or post 90. Now the new staff that we’re hiring are post 90 or post 95 generations. It’s all about people working together. Because we’re all human. Andy: Identity and brand purpose, brand vision, will always be there. Once you establish your brand, we know from psychology that if you change your brand, you’re gonna be in deep sh*t. DO BRANDS IN CHINA RESPECT BRAND IDENTITY? Norman: Yes and no. It’s very difficult to answer because when a local client, when they get bigger, when they get rich, they want brands. (TALK VEERS ON THE REVIVAL OF AN ICONIC BEER CAMPAIGN.) Andy: It still comes back to: get a big idea, stick with it, refresh it. Now it’s all tactics. Sompat: In my country, the digital companies are the ones who made the brand disappear. (ALL LAUGH) So now, the clients start to understand and come back to us because we are brand builders. Norman: Maybe in the future you just need a few brand experts to take care of a brand. (Now, clients) just spend more money than what they need to in the new technology market. Sompat: Another thing that ruin brand are the award shows. I think they don’t care about branding. (MORE LAUGHTER) Andy: We mentioned it earlier, “That’s a good idea but why will we sustain them over years when it can’t win an award for next year?” Award shows have a lot to answer for that. BUT AWARD SHOWS EXIST AND THAT’S WHAT WE ALL CRAVE FOR. Andy: I think you need strong clients as well. Brands are about trust… something that stays the same…not literally but the spirit stays the same. A lot people trust Nike because there’s a core in Nike which hasn’t changed for the last 35 years. Aste: I think it’s very telling that companies who have the resource (and) have already taken steps to July - August 2016 | adobo magazine ROUND TABLE ROUNDTABLE 167