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BIBLIOGRAFÍA
MILTON BLUM, JAMES NAYLOR
PSICOLOGÍA INDUSTRIAL
EDITORIAL TRILLAS, 1985.
KEITH DAVIS, JOHN W. NEWSTROM
COMPORTAMIENTO HUMANO EN EL TRABAJO.
10ma. EDICIÓN. MC. GRAW HILL.
PAPALIA, DIANE E.
PSICOLOGIA
Mc GRAW - HILL
WHITTAKER, JAMES O
Actitud en el servicio. | Page 20
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