ACOMS Review - Summer 2018 ACOMS Review July 2018 | Page 8

10 Strategies to Address Bias in Pain Management (continued) 6. Providing constructive feedback and innovative solutions at various levels (e.g., by department, care unit, staff role, or individual) to address issues of bias 7. Establishing accountability and expectations relative to implementing techniques to reduce bias and improve quality of care 8. Devising strategies to address the burden of high cognitive workload, which may result in providers defaulting to automatic reasoning and decision-making processes that are vulnerable to bias 9. Promoting diversity, empathy, and understanding throughout the organization via methods such as intergroup and equal- status contact, team building, positive association, and counter- stereotype exposure 10. Encouraging providers and staff to engage in individual efforts to address bias through ongoing education about debiasing techniques and cultural awareness 2 These strategies show promise in confronting the pervasive issue of bias in pain management, but more research is needed to identify new solutions, determine best practices, and evaluate the feasibility of introducing various techniques into clinical practice. For more information on this topic, read the full article titled Lurking Beneath the Surface: Bias in Pain Management. Keller, A. (2016, August 24). What every nurse needs to know about pain management. Daily Nurse. Retrieved from http://dailynurse.com/what-every-nurse-needs-to-know-about-pain-management/; The Joint Commission. (2016, April). Implicit bias in healthcare. Quick Safety. Retrieved from www.jointcommission.org/ assets/1/23/Quick_Safety_Issue_23_Apr_2016.pdf 1 The Joint Commission, Implicit bias in healthcare; Drwecki, B. B. (2015, March). Education to identify and combat racial bias in pain treatment. AMA Journal of Ethics, 17(3), 221–228; Tropp, L. R., & Godsil, R. D. (2015, January 23). Overcoming implicit bias and racial anxiety. Psychology Today. Retrieved from www. psychologytoday.com/blog/sound-science-sound-policy/201501/overcoming-implicit-bias-and-racial- anxiety; Croskerry, P., Singhal, G., & Mamede, S. (2013). Cognitive debiasing 2: Impediments to and strategies for change. BMJ Quality & Safety, 22(Suppl 2), ii65–72; Bernhofer, E. (2011, October 25). Ethics and pain management in hospitalized patients. The Online Journal of Issues in Nursing, 17(1). Retrieved from www. nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/ TableofContents/Vol-17-2012/No1-Jan-2012/Ethics-and-Pain-Management.html 2