How to Keep Text Messaging HIPAA Compliant
timeframes, and a specified contact list for individuals authorized to receive and record orders. 4
When evaluating messaging systems, look for multi-level encryption( e. g., encryption of stored data, transmitted data, and data within the application). The technology also should be able to operate on many devices, such as mobile phones running various operating systems, tablets, and desktop computers. 5 Some other features of a secure text messaging system to consider are:
� Data storage on a secure private server with backup
� A remote option for removing / disabling the application from a mobile device in case the device is lost or stolen
� Automatic logout after a period of inactivity
� The ability to function on various wireless frequencies and Wi-Fi to avoid dead zones
� The ability to track and confirm message delivery
� The ability to set a maximum message data life( e. g., 30 days) 6
You should also think about the benefits of comprehensive systems, rather than single-purpose. Comprehensive messaging systems should easily integrate with your practice’ s calendar, directory, customer relationship management system, single sign-on capabilities, and document-sharing service. 7
Finally, look into selecting a messaging system that offers instant access to documents, images, and resources within conversations, so you and your staff don’ t have to switch apps( or context) to access critical information.
Still not sure how to make your texting HIPAA compliant? OMS Preferred by MedPro Group is here to help. Our risk management experts can help walk you through this topic, and so many others, whenever you’ re ready. Give us a call today at 800-4MEDPRO ext. 119660.
1 Is text messaging HIPAA compliant? HIPAA Journal. Retrieved from www. hipaajournal. com / is-text-messaging-hipaa-compliant /
2 Greene, A. H.( 2012, April). HIPAA compliance for clinician texting. Journal of AHIMA, 83( 4), 34-36.
3 Is text messaging HIPAA compliant? HIPAA Journal.
4 McGee, M. K.( 2016). Joint Commission delays lifting secure text messaging ban. InfoRiskToday. Retrieved from www. inforisktoday. com / joint-commissiondelays-lifting-secure-text-messaging-ban-a-9275
5 Jansen, J.( 2014). mHealth will drive physician demand for secure text messaging in 2014. Retrieved from http:// hitconsultant. net / 2014 / 01 / 08 / mhealth-will-drive-physician-demand-for-secure-textmessaging-in-2014 /
6 Ibid.
7 Advantages of HIPAA compliant texting apps. Zinc. Retrieved from http:// content. zinc. it / Ebook _ eBook-7-advantages-of-HIPAA-complaint- texting. pdf